RedeemX
Australia • Macquarie Park, NSW Clubs • Pubs • Casinos • Hotels Loyalty • Membership • CXM • BI

Customer loyalty that moves the floor.

RedeemX powers member engagement for hospitality & gaming—connecting kiosks, digital cards, staff apps and automated communications with an analytics-driven CXM platform.

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Solutions

Membership, loyalty, kiosks, CXM & BI—built for hospitality.

Flexible modules you can roll out together or step-by-step. RedeemX connects seamlessly to your existing systems.

Self-service kiosk in venue foyer

Membership Services

Join, renew, sign-in and update details at kiosks or on mobile. Digital member cards, automated comms and staff tools included.

Join / RenewID ScanDigital Cards
Guests enjoying hospitality venue

Loyalty & Engagement

Points, tiers and offers that drive visitation and spend. Orchestrate on-floor promos and member rewards in real time.

CampaignsOffersTiers
Team using mobile and dashboards

Staff Apps & Automation

Mobile tools for service teams with automated workflows—reduce admin and keep attention on guests.

iOS / AndroidAutomationsPermissions
Analytics dashboard view

BI & Analytics

Venue-specific dashboards and data models. From machine performance to visitation cohorts—answer the revenue “why”.

DashboardsCohortsETL
Customer journey touchpoints

CXM Platform

Design journeys across email, SMS, push and on-prem screens. Triggered by real behaviour, measured end-to-end.

JourneysA/B TestsAttribution
System integrations

Integrations

Connect POS, gaming systems, access control and finance tools. Keep your stack—make it work together.

POSGamingAccess
The RedeemX Platform

One data model. Real-time journeys. On-floor results.

RedeemX centralises membership, loyalty and gaming context into a clean, venue-tuned model. Trigger offers, print at kiosk, push to mobile, notify staff and measure outcomes—without swivel-chairing systems.

↑18%
Avg. uplift in visit frequency*
↓32%
Less admin via automation
~90s
Member signup at kiosk
100%
Own your data

*Indicative based on comparable venue programs.

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Platform modules diagram
Industries

Built around real venue operations.

Clubs

Membership compliance, sign-in flows, member comms and draws—all streamlined.

Pubs

Drive weekday visitation with targeted offers and POS-connected loyalty.

Casinos

Tiered programs with high-value journeys, ID workflows and machine data integrations.

Hotels

Unify F&B, gaming and rooms into one profile—and one experience.

Stories

From wait-and-see to always-on programs.

Venues use RedeemX to move faster—launching promotions in minutes, not weeks, with a clear line from ideas to outcomes.

  • Self-service join/renew with digital cards in wallets
  • Targeted “rainy day” offers that actually land
  • Automated NPS and churn-risk journeys
  • Venue dashboards from machine to member
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Team collaboration in venue back office
Guests at bar receiving offers
About RedeemX

Australian software crafted for venues.

We’re a Macquarie Park-based team focused on customer engagement for hospitality & gaming. Our products span membership services, kiosks, loyalty, CXM and analytics—with venue pragmatism at the core.

Macquarie Park, NSW On-prem & Cloud Privacy-first
Sydney technology district skyline
Contact

Let’s talk about your venue.

Tell us about your goals—membership growth, loyalty uplift, automation or analytics—and we’ll tailor a walkthrough.

Where we are

394 Lane Cove Road
Macquarie Park, NSW 2113 • Australia

Modern office environment

Prefer email? hello@redeemx.com.au